यह दस्तावेज़ केवल अंग्रेज़ी में है। इसे समझने में सहायता के लिए शिकायत अधिकारी को लिखें।

Grievance Redressal

Last updated 24 October 2026.

Grievance Officer

This is published under Rule 3(2) of India's Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, which requires an intermediary to name a Grievance Officer and publish their contact details.

Name: Grievance Officer, Mayash Foundation
Email: support@mayash.org
Postal address: 132, North Milloniganj, Jabalpur, Madhya Pradesh 482002, India

What to include

• Your name and how to reach you.
• A link to the gaushala, photo or account concerned, or its name and district.
• What the problem is.
• For a data-protection request, which right you are exercising.
• If you are writing about your own account, the phone number you sign in with, so it can be found.

How long it takes

Per Rule 3(2)(i), a grievance is acknowledged within 24 hours of receipt and resolved within 15 days.

Data protection requests

This address is also how the rights described in the Privacy Policy are exercised: deleting your account, getting a copy of your data, removing an invitation sent to your number, or anything else Gaushala has no screen for yet.

Reporting a gaushala or a photo

There is no report button in Gaushala today. To report a false listing, an inflated herd count, a duplicate or a photo that should not be there, write to the address above. What is and is not allowed is set out in the Community Guidelines.

If you are not satisfied

Under the Digital Personal Data Protection Act 2023, you may approach the Data Protection Board of India.